HOTEL POLICIES

POLICIES:

Rates in US Dollars are per room, per night, single/double occupancy and are subject to change. Our luxury hotel specials are subject to availability and restrictions. Daily rates do not include a service charge of $35 per night and nightly tax of 11.3%, subject to change without notice. Complimentary wi-fi to all guests.

Service Charge includes:
• Airport transportation (Guest must call Hotel upon arrival at Aspen Airport)
• Fitness center access
• In town/Aspen Mt. transportation
• Auberge services and amenities throughout your stay

MINIMUM STAY REQUIREMENTS:

A minimum length of stay may apply. Please inquire with our Reservations Department or your travel professional to obtain current information.

DEPOSIT AND CANCELLATIONS:

Jerome B. Wheeler Suite and Residences (60 Day Year Round)
Reservations require a 50% deposit of total lodging cost, including tax, at time of booking and are subject to a forfeiture of entire stay 60 days prior to arrival. Full and final payment, including tax, is due 60 days prior to scheduled arrival date. In the event of cancellation or amendment of the reservation, the entire balance will be refunded if the Hotel Jerome is notified 60 days prior to arrival.

Festive (Dec 15th-Jan 2nd)
Reservations require a 50% deposit at time of booking. Two nights of the reservation are non-refundable. The remaining room and tax charges will be charges on September 1st. All reservations will be considered non-refundable from September 1st until date of arrival. Should the hotel receive notification of cancellation before September 1st, the deposit less two nights rate will be refunded and the reservation will be considered canceled. Modifying dates of stay are also considered a cancellation and are based upon availability.

Holiday/Peak Event (Jun 14th-16th, Feb 15th-19th)
Reservations require a 50% deposit of total lodging cost, including tax, at time of booking and are subject to a forfeiture of entire stay 60 days prior to arrival. Full and final payment, including tax, is due 60 days prior to scheduled arrival date. In the event of cancellation or amendment of the reservation, the entire balance will be refunded if the Hotel Jerome is notified 60 days prior to arrival.

Winter/Summer Peak (Nov 24th-Dec 15th, Jan 3rd-Feb 14th, Feb 20th-Apr 15th, Jun 26th-Jul 4th)
Reservations require a 50% deposit of total lodging cost, including tax, at time of booking and are subject to a forfeiture of entire stay 30 days prior to arrival. Full and final payment, including tax, is due 30 days prior to scheduled arrival date. In the event of cancellation or amendment of the reservation, the entire balance will be refunded if the Hotel Jerome is notified 30 days prior to arrival.

Summer (Apr 16th-Jun 13th, Jun 17th-25nd, Jul 5th-Nov 23th)
Reservations require a 25% deposit of total lodging cost, including tax, at time of booking. Full and final payment, including tax, is due 10 days prior to scheduled arrival date. Cancellations or modifications within policy will result in a forfeiture of the entire stay. In the event of cancellation or amendment of the reservation, the entire balance will be refunded if the Hotel Jerome is notified 14 days prior to arrival.

ARRIVAL & DEPARTURES:

Guests may check in after 4:00 p.m. Check-out is at 11:00 a.m. daily.

VALET PARKING:

Valet parking is available for $30 per vehicle, per day; vehicles are stored in our secure underground parking garage.

PET POLICY:

Pets must be on a leash at all times while on property and they are not permitted in the restaurant or pool areas. There is a one-time $100.00 + tax non-refundable fee due at time of reservation.

CONTACT INFORMATION:

Hotel Jerome
330 East Main Street
Aspen, CO 81611

hotel_policies